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자동차 보험 Claim FAQ |
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Hartford |
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The Hartford
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A.M. Best Rating: A |
Why Choose The Hartford?
Founded in 1810, The Hartford Financial Services Group is one of the largest insurance and investment companies in the United States. They have millions of customers and over 30,000 employees around the world. The Hartford is a Fortune 100 company dedicated to protecting customers.
Certified Outstanding Customer Service
The Hartford Call Center is certified by J.D. Power and Associates for its record of outstanding customer service satisfaction. They offer a Customer Care Team to handle your claims 24/7. Plus, The Hartford features free 24/7 roadside assistance with every policy.
Rated A (Excellent) by A.M. Best for Financial Strength
The Hartford receives an A (Excellent) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A is one of the highest ratings and means you can trust the stability and longevity of The Hartford.
A History of Stability
For nearly 200 years, The Hartford has proven its ability to pay claims, including during the Great Chicago Fire and the 1906 San Francisco earthquake. The Hartford also insured Presidents Lincoln and Eisenhower, and the construction of the Hoover Dam and the Golden Gate Bridge.
Valuable Discounts and Coverage Options
The Hartford offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your quote from The Hartford. You can also get the same great discounts from The Hartford using our easy online quote process.
You may be eligible for these money-saving discounts and benefits from The Hartford:
Safe Driver Discounts
Good Student Discounts
Driver Training Discounts
Defensive Driver Discounts
Early Shopping Discounts
Homeowner Discounts
Future Renewal Discounts
Air Bag Discounts
Anti-theft Device Discounts
Future Accident Forgiveness
And, your Insurance.com agent can explain the valuable, optional coverages The Hartford offers, such as:
Free Roadside Assistance
Rental Reimbursement
Towing and Labor
Full Glass Coverage
Deductible Waivers and Benefits
Policyholders can call The Hartford toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, access your policy from The Hartford online.
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Infinity |
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Infinity Auto Insurance Company
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A.M. Best Rating: A |
Why Choose Infinity?
Since 1955, Infinity Property and Casualty Corporation has been providing car insurance for all types of drivers. They are a publicly traded company (NASDAQ: IPCC) with over 2,300 employees and more than $1.5 billion in assets.
Customer Service Focus
Infinity has a long history of customer service. Personal auto insurance is their primary area of business, so people are their specialty. Infinity Insurance continues to grow because of the customer service they provide.
Rated A (Excellent) by A.M. Best for Financial Strength
Infinity receives an A (Excellent) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A is one of the highest ratings and means you can trust the stability and longevity of Infinity.
Valuable Discounts and Coverage Options
Infinity offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Infinity quote. You can also get the same great Infinity discounts using our easy online quote process.
You may be eligible for these money-saving discounts and benefits from The Hartford:
Good Driver Discount
Payment-in-full Discounts
Early Shopping Discounts
Mature Driver Improvement Course Discount
Group Discounts
Homeowner Discounts
Future Renewal Discounts
Air Bag Discounts
Anti-theft Device Discounts
And, your Insurance.com agent can explain the valuable, optional coverages Infinity offers, such as:
Rental Reimbursement
Towing and Labor
Policyholders can call Infinity toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, access your Infinity policy online.
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MetLife |
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MetLife Auto Insurance
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A.M. Best Rating: A |
Why Choose MetLife Auto Insurance?
The Metropolitan Life Insurance Company (MetLife) has insured everyday Americans since 1863. They currently have over 33 million customers, and are one of the largest and most recognized insurance companies in the United States. In addition, MetLife is a Fortune 100 company that serves the insurance needs of over 70,000 corporations, including 88 of the Fortune 100.
Superior Service
MetLife pledges to provide personalized customer service. Not only do they have fast claims services, they also maintain a national catastrophe response team. Their Identity Theft Resolution Service, free to all auto insurance customers, helps you recover from identity theft.
Rated A (Excellent) by A.M. Best for Strength and Stability
MetLife Auto receives an A (Excellent) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A is one of the highest ratings and means you can trust the stability and longevity of MetLife Auto.
A History of Caring
MetLife has helped America to grow and prosper. Their commitment to social care and community service led them to provide free healthcare to customers, fight tuberculosis, invest in war bonds, and finance projects such as Rockefeller Center and the Empire State Building.
Valuable Discounts and Coverage Options
MetLife offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your MetLife Auto quote. You can also get the same great MetLife Auto discounts using our easy online quote process.
You may be eligible for these money-saving MetLife Auto discounts and benefits:
Safe Driver Discounts
Good Student Discounts
Mature Driver Discounts
Driver Improvement Discounts
Anti-lock Brake Discounts
Low Mileage Discounts
Anti-theft Device Discounts
Passive Seat Belt Discounts
Airbag Discounts
Homeowner Discount
And, your Insurance.com agent can explain the valuable, optional coverages MetLife Auto offers, such as:
Free Identity Theft Resolution Service
Rental Reimbursement
Towing and Labor
Full Glass Coverage
Extended Rental Coverage
Policyholders can call MetLife Auto toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, get secure access to your MetLife Auto policy online with MetLife Auto eSERVICE.
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Progressive |
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Progressive Insurance
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A.M. Best Rating: A+ |
Why Choose Progressive Insurance?
Since 1937, Progressive Corporation has specialized in car insurance. Today, they are the fourth largest auto insurance company in the nation. With over 450 offices in all 50 states and more than 28,000 employees, Progressive offers the price and coverage you deserve.
Customer Service Excellence
At Progressive, service stands out. Trained claims representatives use Immediate Response® Vehicles to go where you need them. And, with the concierge level of claims service, Progressive handles the repair process by letting you drop off your car at a service center and leave with a rental car. Add 24/7/365 online or toll-free phone service, and it's clear that Progressive takes the hassle out of auto insurance.
Rated A+ (Superior) by A.M. Best for Strength and Stability
Progressive consistently receives an A+ (Superior) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. A+ is one of the highest ratings available and means you can trust the stability of Progressive.
A History of Innovation
Progressive has a history of innovations, driven by an intense focus on their customers. From offering the first drive-in claims office, to creating the first auto insurance company website, Progressive is always ahead of the curve. If you select Progressive at Insurance.com, you'll get car insurance backed by their well-known brand.
Valuable Discounts and Coverage Options
Progressive offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Progressive quote. You can also get the same great Progressive discounts using our easy online quote process.
You may be eligible for these money-saving Progressive discounts and benefits:
Payment-in-full Discounts
Good Student Discounts
Distant Student Discounts
Minor Driver Discounts
E-sign Discounts
Paperless Discount
Homeowner Discount
And, your Insurance.com agent can explain the valuable, optional coverages Progressive offers, such as:
Roadside Assistance
Rental Reimbursement
Loan/Lease Payoff
Policyholders can call Progressive for Customer Service or Claims Service, toll-free 24 hours a day, 7 days a week (or during extended hours for California Customer Service). Or, get secure access to your Progressive policy online.
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Safeco |
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Safeco Insurance Company
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A.M. Best Rating: A |
Why Choose Safeco Insurance?
Safeco has insured drivers and homeowners through its network of independent agents and brokers since 1923. Headquartered in Seattle, Washington, Safeco is a member of Liberty Mutual Group and offers its personal auto and home insurance programs under the nationally recognized Safeco brand. With the addition of Safeco, Liberty Mutual Group becomes the fifth largest property and casualty insurer in the U.S. Liberty Mutual Group ranks 94 on the Fortune 500 list of the largest U.S. corporations based on 2007 revenues.
Excellent Customer Service
Safeco offers 24/7 toll-free service for policyholders as well as online policy access at Safeco's My Account where you can:
pay your bill
track your claims
view policy documents
print new insurance ID cards
update your name, address and more
Rated A (Excellent) by A.M. Best for Strength and Stability
Safeco receives an A (Excellent) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A is one of the highest ratings and means you can trust the stability and endurance of Safeco.
Innovative Services
Safeco Claim Service is available 24/7 toll-free from a national network of claims offices. Last year, Safeco representatives helped approximately 1 million families, individuals and businesses with their claims.
Quality damage appraisal is available through claims representatives, drive-in service or PACE shops (Premier Auto Claims Experience). PACE is a partnership program between Safeco and selected collision repair facilities. If you choose to have your vehicle repaired at a PACE facility, the repair shop can handle both your damage estimate and repairs.
The Safeco President's Guarantee™ ensures that all repairs completed through a Direct Repair Program, Drive-In Facility, or Glass Network will meet industry professional standards. This guarantee applies as long as you own the vehicle.
Safeco OneStop™ Claim Service allows you to drop your car off at a OneStop™ repair shop, drive off with a rental car (if you've purchased this coverage) and your claims representative will monitor your repairs and inspect the completed work for you. Currently available in CA, CO, CT, IL, KS, MO, OH, OR, PA, TX and WA.
Valuable Discounts and Coverage Options
Safeco offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Safeco quote. You can also get the same great Safeco discounts using our easy online quote process.
You may be eligible for these money-saving Progressive discounts and benefits:
Safe Driver Discounts
Future Renewal Discounts
Teensurance™ Discounts
Good Student Discounts
Distant Student Discounts
Homeowner Discount
And, your Insurance.com agent can explain the valuable, optional coverages Progressive offers, such as:
Free Towing and Labor
Rental Reimbursement
Gap Coverage
Worldwide Rental Coverage
Homeowners Insurance
Personal Umbrella Policies
Other Vehicle/Specialty Vehicle Insurance
Policyholders can call Safeco toll-free 24 hours a day, 7 days a week for Customer Service or Claims Service. Or, securely access your Safeco policy online.
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Travelers |
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Travelers Insurance
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A.M. Best Rating: A+ |
Why Choose Travelers Insurance?
Founded in 1853, the Travelers Companies is a Fortune 100 group with assets totaling $115 billion and over 33,000 employees. They are one of the oldest large insurance companies in the United States and have a diversified insurance business. Their familiar red umbrella logo symbolizes the protection and coverage you get with Travelers.
Customer Service Satisfaction
Travelers customers give the company a 92% overall satisfaction rating, and 91% of customers renew with Travelers every year. In addition, nine out of 10 customers would recommend Travelers to their family and friends. ConciergeCLAIM service from Travelers receives a 99% customer satisfaction rating.
Rated A+ (Superior) by A.M. Best for Strength and Stability
Travelers consistently receives an A+ (Superior) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A+ is one of the highest possible ratings and means you can trust the stability and endurance of Travelers.
A History of Insurance Firsts
Travelers was the first company to insure against accidents in the U.S., and they issued the first auto insurance policy. Recently, they offered the first national discount for hybrid cars. Travelers has over 155 years of experience insuring homes and cars..
Valuable Discounts and Coverage Options
Travelers offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Travelers quote. You can also get the same great Travelers discounts using our easy online quote process.
You may be eligible for these money-saving Travelers discounts and benefits:
Accident-free Discounts
Hybrid Car Discounts
Multi-Line Discounts
Good Student Discounts
AAA Discounts
Dual Front Airbags Discounts
Mature Driver Discounts
Passive Anti-theft Discounts
Recovery Device Discounts
Accident Prevention Course Discounts
And, your Insurance.com agent can explain the valuable, optional coverages Travelers offers, such as:
Preferred Towing Service
Deductible-Free Windshield Repair
Homeowners Insurance
Policyholders can call toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, get secure access to your Travelers policy online with MyTravelers.
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Alfa |
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Alfa Insurance
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A.M. Best Rating: A |
Why Choose Travelers Insurance?
Founded in 1853, the Travelers Companies is a Fortune 100 group with assets totaling $115 billion and over 33,000 employees. They are one of the oldest large insurance companies in the United States and have a diversified insurance business. Their familiar red umbrella logo symbolizes the protection and coverage you get with Travelers.
Customer Service Satisfaction
Travelers customers give the company a 92% overall satisfaction rating, and 91% of customers renew with Travelers every year. In addition, nine out of 10 customers would recommend Travelers to their family and friends. ConciergeCLAIM service from Travelers receives a 99% customer satisfaction rating.
Rated A+ (Superior) by A.M. Best for Strength and Stability
Travelers consistently receives an A+ (Superior) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A+ is one of the highest possible ratings and means you can trust the stability and endurance of Travelers.
A History of Insurance Firsts
Travelers was the first company to insure against accidents in the U.S., and they issued the first auto insurance policy. Recently, they offered the first national discount for hybrid cars. Travelers has over 155 years of experience insuring homes and cars..
Valuable Discounts and Coverage Options
Travelers offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Travelers quote. You can also get the same great Travelers discounts using our easy online quote process.
You may be eligible for these money-saving Travelers discounts and benefits:
Accident-free Discounts
Hybrid Car Discounts
Multi-Line Discounts
Good Student Discounts
AAA Discounts
Dual Front Airbags Discounts
Mature Driver Discounts
Passive Anti-theft Discounts
Recovery Device Discounts
Accident Prevention Course Discounts
And, your Insurance.com agent can explain the valuable, optional coverages Travelers offers, such as:
Preferred Towing Service
Deductible-Free Windshield Repair
Homeowners Insurance
Policyholders can call toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, get secure access to your Travelers policy online with MyTravelers.
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Homeowners of America |
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Homeonwers of America Insurance Company
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A.M. Best Rating: A |
Why Choose Travelers Insurance?
Founded in 1853, the Travelers Companies is a Fortune 100 group with assets totaling $115 billion and over 33,000 employees. They are one of the oldest large insurance companies in the United States and have a diversified insurance business. Their familiar red umbrella logo symbolizes the protection and coverage you get with Travelers.
Customer Service Satisfaction
Travelers customers give the company a 92% overall satisfaction rating, and 91% of customers renew with Travelers every year. In addition, nine out of 10 customers would recommend Travelers to their family and friends. ConciergeCLAIM service from Travelers receives a 99% customer satisfaction rating.
Rated A+ (Superior) by A.M. Best for Strength and Stability
Travelers consistently receives an A+ (Superior) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A+ is one of the highest possible ratings and means you can trust the stability and endurance of Travelers.
A History of Insurance Firsts
Travelers was the first company to insure against accidents in the U.S., and they issued the first auto insurance policy. Recently, they offered the first national discount for hybrid cars. Travelers has over 155 years of experience insuring homes and cars..
Valuable Discounts and Coverage Options
Travelers offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Travelers quote. You can also get the same great Travelers discounts using our easy online quote process.
You may be eligible for these money-saving Travelers discounts and benefits:
Accident-free Discounts
Hybrid Car Discounts
Multi-Line Discounts
Good Student Discounts
AAA Discounts
Dual Front Airbags Discounts
Mature Driver Discounts
Passive Anti-theft Discounts
Recovery Device Discounts
Accident Prevention Course Discounts
And, your Insurance.com agent can explain the valuable, optional coverages Travelers offers, such as:
Preferred Towing Service
Deductible-Free Windshield Repair
Homeowners Insurance
Policyholders can call toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, get secure access to your Travelers policy online with MyTravelers.
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Mercury |
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Mercury Insurance
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A.M. Best Rating: A |
Why Choose Travelers Insurance?
Founded in 1853, the Travelers Companies is a Fortune 100 group with assets totaling $115 billion and over 33,000 employees. They are one of the oldest large insurance companies in the United States and have a diversified insurance business. Their familiar red umbrella logo symbolizes the protection and coverage you get with Travelers.
Customer Service Satisfaction
Travelers customers give the company a 92% overall satisfaction rating, and 91% of customers renew with Travelers every year. In addition, nine out of 10 customers would recommend Travelers to their family and friends. ConciergeCLAIM service from Travelers receives a 99% customer satisfaction rating.
Rated A+ (Superior) by A.M. Best for Strength and Stability
Travelers consistently receives an A+ (Superior) rating from A.M. Best Company, an independent firm that rates the financial strength and performance of insurance companies. An A+ is one of the highest possible ratings and means you can trust the stability and endurance of Travelers.
A History of Insurance Firsts
Travelers was the first company to insure against accidents in the U.S., and they issued the first auto insurance policy. Recently, they offered the first national discount for hybrid cars. Travelers has over 155 years of experience insuring homes and cars..
Valuable Discounts and Coverage Options
Travelers offers many discounts that reward safe drivers. Your Insurance.com agent can help you get the best rate on your Travelers quote. You can also get the same great Travelers discounts using our easy online quote process.
You may be eligible for these money-saving Travelers discounts and benefits:
Accident-free Discounts
Hybrid Car Discounts
Multi-Line Discounts
Good Student Discounts
AAA Discounts
Dual Front Airbags Discounts
Mature Driver Discounts
Passive Anti-theft Discounts
Recovery Device Discounts
Accident Prevention Course Discounts
And, your Insurance.com agent can explain the valuable, optional coverages Travelers offers, such as:
Preferred Towing Service
Deductible-Free Windshield Repair
Homeowners Insurance
Policyholders can call toll-free during extended hours for Customer Service, or 24 hours a day, 7 days a week for Claims Service. Or, get secure access to your Travelers policy online with MyTravelers.
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